{"id":5009,"date":"2018-02-09T10:26:37","date_gmt":"2018-02-09T15:26:37","guid":{"rendered":"https:\/\/www.stg.openenglish.com\/blog\/es\/?p=5009"},"modified":"2024-03-25T17:31:15","modified_gmt":"2024-03-25T21:31:15","slug":"quejas-y-reclamos","status":"publish","type":"post","link":"https:\/\/www.stg.openenglish.com\/blog\/es\/quejas-y-reclamos\/","title":{"rendered":"Porque tus quejas o reclamos sobre Open English nos importan"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Nos esforzamos d\u00eda a d\u00eda para ofrecer la mejor experiencia; sin embargo, somos conscientes de las posibles <\/span><span style=\"font-weight: 400;\">quejas o reclamos sobre Open English<\/span><span style=\"font-weight: 400;\"> que en ocasiones se puedan presentar.<\/span><\/p>\n<p>&nbsp;<\/p>\n\r\n\t\t<div id=\"cp_popup_id_10149\" class=\"cp-popup-container cp-popup-live-wrap cp_style_10149 cp-module-inline cpro-open \" data-style=\"cp_style_10149\" data-module-type=\"inline\" data-class-id=\"10149\" data-styleslug=\"in-content-top-700x400-banner\">\r\n\r\n\t\t\t\r\n\t\t\t<div class=\"cp-popup-wrapper cp-manual cp-popup-inline  \"  >\r\n\t\t\t\t<div class=\"cp-popup  cpro-animate-container \">\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<input type='hidden' class='panel-settings' data-style_id= '10149' data-section='configure' value='{&quot;show_for_logged_in&quot;:&quot;1&quot;,&quot;hide_on_device&quot;:&quot;&quot;}' ><input type='hidden' class='panel-rulesets' data-style_id= '10149' data-section='configure' value='[]' ><style id='cp_popup_style_10149' type='text\/css'>.cp_style_10149 .cp-popup-content {font-family:Verdana;font-style:Normal;font-weight:Normal;}.cp_style_10149 .cp-popup-content{ border-style:none;border-color:#e1e1e1;border-width:1px 1px 1px 1px;border-radius:3px 3px 3px 3px;mobile-breakpoint:767;}.cp_style_10149 #panel-1-10149 .cp-target:hover { }.cp_style_10149 #panel-1-10149 { }.cp_style_10149 .cp-popup-content { width:700px;height:300px;background-color:#fff;}@media ( max-width: 767px ) {.cp_style_10149 .cp-popup-content{ border-style:none;border-color:#e1e1e1;border-width:1px 1px 1px 1px;border-radius:3px 3px 3px 3px;mobile-breakpoint:767;}.cp_style_10149 #panel-1-10149 .cp-target:hover { }.cp_style_10149 #panel-1-10149 { }.cp_style_10149 .cp-popup-content { width:320px;height:137px;background-color:#fff;}}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field{ font-family:inherit;font-style:inherit;font-weight:inherit;text-transform:none;font-size:13px;letter-spacing:0;text-align:left;color:#666;background-color:#fff;border-style:solid;border-width:1px 1px 1px 1px;border-radius:1px 1px 1px 1px;border-color:#bbb;active-border-color:#666;padding:0px 10px 0px 10px;}.cp_style_10149 #form_field-10149 .cp-target:hover { }.cp_style_10149 #form_field-10149 placeholder { color:#666;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field input[type='radio'], .cp_style_10149 .cp-popup .cpro-form .cp-form-input-field input[type='checkbox'] {color:#666;background-color:#fff;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field:focus {border-color: #666;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field::-webkit-input-placeholder {color:#666;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field::-moz-placeholder  {color:#666;}.cp_style_10149 .cp-popup .cpro-form .pika-lendar table tbody button:hover { background :#666;}.cp_style_10149 .cp-popup .cpro-form .pika-lendar table tbody .is-selected .pika-button { background :#666;box-shadow : inset 0 1px 3px #666;}.cp_style_10149 #form_field-10149 { }@media ( max-width: 767px ) {.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field{ font-family:inherit;font-style:inherit;font-weight:inherit;text-transform:none;font-size:6px;letter-spacing:0;text-align:left;color:#666;background-color:#fff;border-style:solid;border-width:1px 1px 1px 1px;border-radius:1px 1px 1px 1px;border-color:#bbb;active-border-color:#666;padding:0px 0px 0px 0px;}.cp_style_10149 #form_field-10149 .cp-target:hover { }.cp_style_10149 #form_field-10149 placeholder { color:#666;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field input[type='radio'], .cp_style_10149 .cp-popup .cpro-form .cp-form-input-field input[type='checkbox'] {color:#666;background-color:#fff;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field:focus {border-color: #666;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field::-webkit-input-placeholder {color:#666;}.cp_style_10149 .cp-popup .cpro-form .cp-form-input-field::-moz-placeholder  {color:#666;}.cp_style_10149 .cp-popup .cpro-form .pika-lendar table tbody button:hover { background :#666;}.cp_style_10149 .cp-popup .cpro-form .pika-lendar table tbody .is-selected .pika-button { background :#666;box-shadow : inset 0 1px 3px #666;}.cp_style_10149 #form_field-10149 { }}.cp_style_10149 #cp_image-1-10149 .cp-target { width:700px;height:300px;}.cp_style_10149 #cp_image-1-10149 .cp-target:hover { }.cp_style_10149 #cp_image-1-10149 .cp-target { border-style:none;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-style:none;}.cp_style_10149 #cp_image-1-10149 .cp-target { border-color:#757575;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-color:#757575;}.cp_style_10149 #cp_image-1-10149 .cp-target { border-width:1px 1px 1px 1px;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-width:1px 1px 1px 1px;}.cp_style_10149 #cp_image-1-10149 .cp-target { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target > .cp-close-link { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target > .cp-close-image { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target { }.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { }.cp_style_10149 #cp_image-1-10149 .cp-rotate-wrap{ transform:rotate( 0deg);}.cp_style_10149 #cp_image-1-10149 .cp-target:hover { }.cp_style_10149 #cp_image-1-10149 .cp-target:hover ~ .cp-field-shadow { }.cp_style_10149 #cp_image-1-10149 { left: 0px;top: 0px;z-index:2;}@media ( max-width: 767px ) {.cp_style_10149 #cp_image-1-10149 .cp-target { width:320px;height:137px;}.cp_style_10149 #cp_image-1-10149 .cp-target:hover { }.cp_style_10149 #cp_image-1-10149 .cp-target { border-style:none;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-style:none;}.cp_style_10149 #cp_image-1-10149 .cp-target { border-color:#757575;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-color:#757575;}.cp_style_10149 #cp_image-1-10149 .cp-target { border-width:1px 1px 1px 1px;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-width:1px 1px 1px 1px;}.cp_style_10149 #cp_image-1-10149 .cp-target { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target > .cp-close-link { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target > .cp-close-image { border-radius:0px 0px 0px 0px;}.cp_style_10149 #cp_image-1-10149 .cp-target { }.cp_style_10149 #cp_image-1-10149 .cp-target ~ .cp-field-shadow { }.cp_style_10149 #cp_image-1-10149 .cp-rotate-wrap{ transform:rotate( 0deg);}.cp_style_10149 #cp_image-1-10149 .cp-target:hover { }.cp_style_10149 #cp_image-1-10149 .cp-target:hover ~ .cp-field-shadow { }.cp_style_10149 #cp_image-1-10149 { left: 0px;top: 0px;z-index:2;}}@media ( max-width: 767px ) {.cp_style_10149 .cp-invisible-on-mobile {display: none !important;}}<\/style>\r\n\t\t\t\t\t<div class=\"cp-popup-content cpro-active-step  cp-inline    cp-middle  cp-panel-1\"   data-overlay-click =\"1\" data-title=\"OE Adult Latam In-Content Curso Banner 700\u00d7300\" data-module-type=\"inline\"  data-step=\"1\"  data-width=\"700\" data-mobile-width=\"320\" data-height=\"300\" data-mobile-height=\"137\" data-mobile-break-pt=\"767\" data-popup-position=\"middle\" data-mobile-responsive=\"yes\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"cpro-form-container\">                             \r\n\t\t\t\t\t\t<div id=\"cp_image-1-10149\" class=\"cp-field-html-data   cpro_count_conversion oealt-cursobnr cp-none cp-image-ratio\" data-type=\"cp_image\"  data-action=\"goto_url\" data-step=\"1\" data-redirect=\"https:\/\/www.openenglish.com\/curso\/?utm_source=organic&#038;utm_medium=blog.openenglish.com&#038;utm_campaign=ALL-20220824-generic-curso_funnel-content_banner700x400-Adult-track1&#038;utm_term=\" data-redirect-target=\"_self\"   >\r\n\t<div class=\"cp-rotate-wrap\">\r\n\t\t<div class=\"cp-image-main\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"300\" data-cp-src=\"https:\/\/www.stg.openenglish.com\/blog\/es\/wp-content\/uploads\/sites\/2\/2022\/10\/Curso-de-Ingles-Blog-Banner-v001.jpg\" class=\"cp-img-lazy cp-target cp-field-element cp-image\" name=\"cp_image-1\" alt=\"Curso de Ingles Blog Banner v001\" src=\"\">\r\n\t\t\t<div class=\"cp-field-shadow\"><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<\/div>              \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div><!-- .cp-popup-content -->\r\n\t\t\t\t\t\t      \r\n\t\t<input type=\"hidden\" name=\"param[date]\" value=\"May 6, 2026\" \/>\r\n\t\t<input type='text' class='cpro-hp-field' name='cpro_hp_field_10149' value=''>\r\n\t\t<input type=\"hidden\" name=\"action\" value=\"cp_v2_notify_admin\" \/>\r\n\t\t<input type=\"hidden\" name=\"style_id\" value=\"10149\" \/>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div><!-- .cp-popup-wrapper -->\r\n\t\t\t\r\n\t\t\t\t\t<\/div><!-- Modal popup container -->\r\n\t\t\t\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Son muchos los factores que intervienen en la prestaci\u00f3n de nuestro servicio, y todas las opiniones e invitaciones a mejorar son bienvenidas en cada uno de los departamentos que operan para que Open English funcione como esperamos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hace m\u00e1s de una d\u00e9cada, nacimos como una iniciativa con el principal objetivo de ayudar a mejorar la vida de cada uno de nuestros estudiantes. Y parte de este enorme proyecto es la de aclarar las dudas y responder a cada una de las personas que por alguna raz\u00f3n no han tenido la experiencia que nosotros dise\u00f1amos y esperamos todos tengan al <a href=\"https:\/\/www.openenglish.com\/estudiar-ingles\/\">estudiar ingl\u00e9s<\/a> con nosotros.<\/span><\/p>\n<p>&nbsp;<\/p>\n\r\n\t\t<div id=\"cp_popup_id_10153\" class=\"cp-popup-container cp-popup-live-wrap cp_style_10153 cp-module-inline cpro-open \" data-style=\"cp_style_10153\" data-module-type=\"inline\" data-class-id=\"10153\" data-styleslug=\"in-content-middle-700x400-banner\">\r\n\r\n\t\t\t\r\n\t\t\t<div class=\"cp-popup-wrapper cp-manual cp-popup-inline  \"  >\r\n\t\t\t\t<div class=\"cp-popup  cpro-animate-container \">\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<input type='hidden' class='panel-settings' data-style_id= '10153' data-section='configure' value='{&quot;show_for_logged_in&quot;:&quot;1&quot;,&quot;hide_on_device&quot;:&quot;&quot;}' ><input type='hidden' class='panel-rulesets' data-style_id= '10153' data-section='configure' value='[]' ><style id='cp_popup_style_10153' type='text\/css'>.cp_style_10153 .cp-popup-content {font-family:Verdana;font-style:Normal;font-weight:Normal;}.cp_style_10153 .cp-popup-content{ border-style:none;border-color:#e1e1e1;border-width:1px 1px 1px 1px;border-radius:3px 3px 3px 3px;mobile-breakpoint:767;}.cp_style_10153 #panel-1-10153 .cp-target:hover { }.cp_style_10153 #panel-1-10153 { }.cp_style_10153 .cp-popup-content { width:700px;height:300px;background-color:#fff;}@media ( max-width: 767px ) {.cp_style_10153 .cp-popup-content{ border-style:none;border-color:#e1e1e1;border-width:1px 1px 1px 1px;border-radius:3px 3px 3px 3px;mobile-breakpoint:767;}.cp_style_10153 #panel-1-10153 .cp-target:hover { }.cp_style_10153 #panel-1-10153 { }.cp_style_10153 .cp-popup-content { width:320px;height:137px;background-color:#fff;}}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field{ font-family:inherit;font-style:inherit;font-weight:inherit;text-transform:none;font-size:13px;letter-spacing:0;text-align:left;color:#666;background-color:#fff;border-style:solid;border-width:1px 1px 1px 1px;border-radius:1px 1px 1px 1px;border-color:#bbb;active-border-color:#666;padding:0px 10px 0px 10px;}.cp_style_10153 #form_field-10153 .cp-target:hover { }.cp_style_10153 #form_field-10153 placeholder { color:#666;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field input[type='radio'], .cp_style_10153 .cp-popup .cpro-form .cp-form-input-field input[type='checkbox'] {color:#666;background-color:#fff;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field:focus {border-color: #666;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field::-webkit-input-placeholder {color:#666;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field::-moz-placeholder  {color:#666;}.cp_style_10153 .cp-popup .cpro-form .pika-lendar table tbody button:hover { background :#666;}.cp_style_10153 .cp-popup .cpro-form .pika-lendar table tbody .is-selected .pika-button { background :#666;box-shadow : inset 0 1px 3px #666;}.cp_style_10153 #form_field-10153 { }@media ( max-width: 767px ) {.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field{ font-family:inherit;font-style:inherit;font-weight:inherit;text-transform:none;font-size:6px;letter-spacing:0;text-align:left;color:#666;background-color:#fff;border-style:solid;border-width:1px 1px 1px 1px;border-radius:1px 1px 1px 1px;border-color:#bbb;active-border-color:#666;padding:0px 10px 0px 10px;}.cp_style_10153 #form_field-10153 .cp-target:hover { }.cp_style_10153 #form_field-10153 placeholder { color:#666;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field input[type='radio'], .cp_style_10153 .cp-popup .cpro-form .cp-form-input-field input[type='checkbox'] {color:#666;background-color:#fff;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field:focus {border-color: #666;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field::-webkit-input-placeholder {color:#666;}.cp_style_10153 .cp-popup .cpro-form .cp-form-input-field::-moz-placeholder  {color:#666;}.cp_style_10153 .cp-popup .cpro-form .pika-lendar table tbody button:hover { background :#666;}.cp_style_10153 .cp-popup .cpro-form .pika-lendar table tbody .is-selected .pika-button { background :#666;box-shadow : inset 0 1px 3px #666;}.cp_style_10153 #form_field-10153 { }}.cp_style_10153 #cp_image-1-10153 .cp-target { width:700px;height:300px;}.cp_style_10153 #cp_image-1-10153 .cp-target:hover { }.cp_style_10153 #cp_image-1-10153 .cp-target { border-style:none;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-style:none;}.cp_style_10153 #cp_image-1-10153 .cp-target { border-color:#757575;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-color:#757575;}.cp_style_10153 #cp_image-1-10153 .cp-target { border-width:1px 1px 1px 1px;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-width:1px 1px 1px 1px;}.cp_style_10153 #cp_image-1-10153 .cp-target { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target > .cp-close-link { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target > .cp-close-image { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target { }.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { }.cp_style_10153 #cp_image-1-10153 .cp-rotate-wrap{ transform:rotate( 0deg);}.cp_style_10153 #cp_image-1-10153 .cp-target:hover { }.cp_style_10153 #cp_image-1-10153 .cp-target:hover ~ .cp-field-shadow { }.cp_style_10153 #cp_image-1-10153 { left: 0px;top: 0px;z-index:2;}@media ( max-width: 767px ) {.cp_style_10153 #cp_image-1-10153 .cp-target { width:320px;height:137px;}.cp_style_10153 #cp_image-1-10153 .cp-target:hover { }.cp_style_10153 #cp_image-1-10153 .cp-target { border-style:none;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-style:none;}.cp_style_10153 #cp_image-1-10153 .cp-target { border-color:#757575;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-color:#757575;}.cp_style_10153 #cp_image-1-10153 .cp-target { border-width:1px 1px 1px 1px;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-width:1px 1px 1px 1px;}.cp_style_10153 #cp_image-1-10153 .cp-target { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target > .cp-close-link { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target > .cp-close-image { border-radius:0px 0px 0px 0px;}.cp_style_10153 #cp_image-1-10153 .cp-target { }.cp_style_10153 #cp_image-1-10153 .cp-target ~ .cp-field-shadow { }.cp_style_10153 #cp_image-1-10153 .cp-rotate-wrap{ transform:rotate( 0deg);}.cp_style_10153 #cp_image-1-10153 .cp-target:hover { }.cp_style_10153 #cp_image-1-10153 .cp-target:hover ~ .cp-field-shadow { }.cp_style_10153 #cp_image-1-10153 { left: 0px;top: 0px;z-index:2;}}@media ( max-width: 767px ) {.cp_style_10153 .cp-invisible-on-mobile {display: none !important;}}<\/style>\r\n\t\t\t\t\t<div class=\"cp-popup-content cpro-active-step  cp-inline    cp-middle  cp-panel-1\"   data-overlay-click =\"1\" data-title=\"OE Adult Latam In-Content Test Banner 700\u00d7300\" data-module-type=\"inline\"  data-step=\"1\"  data-width=\"700\" data-mobile-width=\"320\" data-height=\"300\" data-mobile-height=\"137\" data-mobile-break-pt=\"767\" data-popup-position=\"middle\" data-mobile-responsive=\"yes\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"cpro-form-container\">                             \r\n\t\t\t\t\t\t<div id=\"cp_image-1-10153\" class=\"cp-field-html-data   cpro_count_conversion oealt-testbnr cp-none cp-image-ratio\" data-type=\"cp_image\"  data-action=\"goto_url\" data-step=\"1\" data-redirect=\"https:\/\/www.openenglish.com\/test-de-ingles\/?utm_source=organic&#038;utm_medium=blog.openenglish.com&#038;utm_campaign=ALL-20220825-generic-leveling_test_funnel-content_banner700x400-Adult-track1&#038;utm_term=\" data-redirect-target=\"_self\"   >\r\n\t<div class=\"cp-rotate-wrap\">\r\n\t\t<div class=\"cp-image-main\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"300\" data-cp-src=\"https:\/\/www.stg.openenglish.com\/blog\/es\/wp-content\/uploads\/sites\/2\/2022\/08\/Test-de-Ingles-Blog-Banner-v001.jpg\" class=\"cp-img-lazy cp-target cp-field-element cp-image\" name=\"cp_image-1\" alt=\"Test de Ingles Blog Banner v001\" src=\"\">\r\n\t\t\t<div class=\"cp-field-shadow\"><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<\/div>              \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div><!-- .cp-popup-content -->\r\n\t\t\t\t\t\t      \r\n\t\t<input type=\"hidden\" name=\"param[date]\" value=\"May 6, 2026\" \/>\r\n\t\t<input type='text' class='cpro-hp-field' name='cpro_hp_field_10153' value=''>\r\n\t\t<input type=\"hidden\" name=\"action\" value=\"cp_v2_notify_admin\" \/>\r\n\t\t<input type=\"hidden\" name=\"style_id\" value=\"10153\" \/>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div><!-- .cp-popup-wrapper -->\r\n\t\t\t\r\n\t\t\t\t\t<\/div><!-- Modal popup container -->\r\n\t\t\t\n<p>&nbsp;<\/p>\n<h2><strong>\u00bfCu\u00e1les son las mayores inquietudes, quejas o reclamos sobre Open English que llegan a nuestro departamento de servicio?<\/strong><\/h2>\n<p>Encontramos en las redes sociales algunos \u00a1tomates que nos han lanzado!, en forma de quejas o reclamos sobre Open English \u201cmuy particulares\u201d. Que se refieren a Open English como una estafa, Open English fraude. As\u00ed como preguntas sobre si el las <a href=\"https:\/\/www.openenglish.com\/clases-de-ingles\/\">clases de ingl\u00e9s<\/a> de Open English funcionan realmente. \u00a1Ok, recibimos los tomates poniendo nuestra mejor cara, habl\u00e1ndote un poquito sobre cada tema!<\/p>\n<p>Ten por seguro que nuestro principal objetivo es ayudar a mejorar la vida de nuestros estudiantes. D\u00e1ndoles la llave para acceder a un mundo lleno de oportunidades, lo que nos aleja de que Open English sea una estafa, fraude o similar. Por supuesto, nos preocupa y no hacemos caso omiso a este tipo de comentarios, ya que los tomamos como un llamado a mejorar y prestar especial atenci\u00f3n a cada caso en particular.<\/p>\n<p>Todos nuestros estudiantes, sin excepci\u00f3n, y sus comentarios son escuchados y atendidos. Y en nuestra p\u00e1gina web, en la parte superior derecha, encontrar\u00e1s un n\u00famero telef\u00f3nico de contacto de acuerdo al pa\u00eds en el que te encuentras para comunicarte directo con nosotros.<\/p>\n<p>&nbsp;<\/p>\n\r\n\t\t<div id=\"cp_popup_id_13581\" class=\"cp-popup-container cp-popup-live-wrap cp_style_13581 cp-module-inline cpro-open \" data-style=\"cp_style_13581\" data-module-type=\"inline\" data-class-id=\"13581\" data-styleslug=\"in-content-bottom-700x400-banner-5\">\r\n\r\n\t\t\t\r\n\t\t\t<div class=\"cp-popup-wrapper cp-manual cp-popup-inline  \"  >\r\n\t\t\t\t<div class=\"cp-popup  cpro-animate-container \">\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<input type='hidden' class='panel-settings' data-style_id= '13581' data-section='configure' value='{&quot;show_for_logged_in&quot;:&quot;1&quot;,&quot;hide_on_device&quot;:&quot;&quot;}' ><input type='hidden' class='panel-rulesets' data-style_id= '13581' data-section='configure' value='[]' ><style id='cp_popup_style_13581' 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data-action=\"goto_url\" data-step=\"1\" data-redirect=\"https:\/\/openenglish-adult.app.link\/gaF0xpUrODb?~channel=organic&#038;~feature=blog&#038;~campaign=iclfabnradlt\" data-redirect-target=\"_blank\"   >\r\n\t<div class=\"cp-rotate-wrap\">\r\n\t\t<div class=\"cp-image-main\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"300\" data-cp-src=\"https:\/\/www.stg.openenglish.com\/blog\/es\/wp-content\/uploads\/sites\/2\/2023\/11\/Descargar-Mejor-App-para-aprender-ingles-v005.jpg\" class=\"cp-img-lazy cp-target cp-field-element cp-image\" name=\"cp_image-2\" alt=\"Descargar Mejor App para aprender ingles v005\" src=\"\">\r\n\t\t\t<div class=\"cp-field-shadow\"><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<\/div>              \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div><!-- .cp-popup-content -->\r\n\t\t\t\t\t\t      \r\n\t\t<input type=\"hidden\" name=\"param[date]\" value=\"May 6, 2026\" \/>\r\n\t\t<input type='text' class='cpro-hp-field' name='cpro_hp_field_13581' value=''>\r\n\t\t<input type=\"hidden\" name=\"action\" value=\"cp_v2_notify_admin\" \/>\r\n\t\t<input type=\"hidden\" name=\"style_id\" value=\"13581\" \/>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div><!-- .cp-popup-wrapper -->\r\n\t\t\t\r\n\t\t\t\t\t<\/div><!-- Modal popup container -->\r\n\t\t\t\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\">\n<h3><span style=\"font-weight: 400;\">La pol\u00edtica de autorenovaci\u00f3n:<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">A diferencia de c\u00f3mo ha sido percibida por algunos de nuestros estudiantes,<strong> la pol\u00edtica de auto renovaci\u00f3n fue creada para beneficio de los estudiantes<\/strong>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">De esta manera, al finalizar el periodo de contrato inicial, el progreso de estudio y posibilidad de acceso a la plataforma de aprendizaje no es suspendido. Garantizando as\u00ed una continuidad sin contratiempos. El estudiante recibe una comunicaci\u00f3n v\u00eda email antes de aplicar la renovaci\u00f3n. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Te invitamos a conocer con amplitud nuestras <a href=\"https:\/\/www.openenglish.com\/terminos-de-servicio\/\">pol\u00edticas de servicio de Open English<\/a>, las cuales se encuentran publicadas en nuestra p\u00e1gina web. <\/span><i><span style=\"font-weight: 400;\">Entra aqu\u00ed<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ol start=\"2\">\n<li>\n<h3><span style=\"font-weight: 400;\"> \u00bfCu\u00e1nto cuesta Open English?<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Actualmente, operamos en m\u00e1s de 22 pa\u00edses alrededor del mundo, trabajando con 18 monedas diferentes y la fluctuaci\u00f3n constante de las mismas. Raz\u00f3n por la que <strong>un valor espec\u00edfico del curso no es publicado<\/strong>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">En Open English, t\u00fa y tu conveniencia son nuestra prioridad. Por lo que, estamos generando peri\u00f3dicamente diferente promociones y ofertas de las que te puedes beneficiar en el momento de tomar la decisi\u00f3n de empezar tu <a href=\"https:\/\/www.openenglish.com\/curso\/\">curso de ingl\u00e9s en l\u00ednea<\/a>, el cual se paga en la moneda local del pa\u00eds en el que vivas o del que el m\u00e9todo de pago proceda. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Quinientos asesores de servicio est\u00e1n disponibles para ayudarte y ampliar la informaci\u00f3n sobre los <a href=\"https:\/\/www.openenglish.com\/planes-y-precios\/\">precios<\/a> del curso. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Conoce los m\u00e9todos de pago que operan para algunos de nuestros pa\u00edses de cobertura: <\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\"><strong>Pa\u00eds <\/strong><\/td>\n<td colspan=\"3\"><strong>M\u00e9todos de pago<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Con tarjetas de cr\u00e9dito y\/o d\u00e9bito<\/strong><\/td>\n<td><strong>Puntos para pago en efectivo<\/strong><\/td>\n<td><strong>Transferencia bancaria<\/strong><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"10\"><b>Colombia<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Visa<\/span><\/td>\n<td><span style=\"font-weight: 400;\">VIA<\/span><\/td>\n<td><span style=\"font-weight: 400;\">pse \u2192 20 bancos en total incluyendo:<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MasterCard<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Baloto<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Bancolombia<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">American Express<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Efecty<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Banco de Bogot\u00e1<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Diners Club International<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Su Red<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Citibank<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Cr\u00e9dito f\u00e1cil Codensa<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Bancolombia<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Davivienda<\/span><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"5\"><\/td>\n<td><span style=\"font-weight: 400;\">Banco de Bogot\u00e1<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Banco Falabella<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Davivienda<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Colpatria<\/span><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"3\"><\/td>\n<td><span style=\"font-weight: 400;\">Ita\u00fa<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">BBVA<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Banco Agrario de Colombia<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\"><strong>Pa\u00eds <\/strong><\/td>\n<td colspan=\"2\"><strong>M\u00e9todos de pago<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Con tarjetas de cr\u00e9dito y\/o d\u00e9bito<\/strong><\/td>\n<td><strong>Puntos para pago en efectivo<\/strong><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"9\"><b>Argentina<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Visa<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Cobro Express<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MasterCard<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Rapi Pago<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">American Express<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pago F\u00e1cil<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Diners Club International<\/span><\/td>\n<td rowspan=\"6\"><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">cencosud<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Argencard<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Cabal<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Tarjeta Shopping<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Naranja<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\"><strong>Pa\u00eds <\/strong><\/td>\n<td colspan=\"2\"><strong>M\u00e9todos de pago<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Con tarjetas de cr\u00e9dito y\/o d\u00e9bito<\/strong><\/td>\n<td><strong>Puntos para pago en efectivo<\/strong><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"6\"><b>Brasil<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Visa<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Boleto Banc\u00e1rio<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MasterCard<\/span><\/td>\n<td rowspan=\"5\"><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">American Express<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Diners Club International<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">elo<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Hipercard<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\"><strong>Pa\u00eds <\/strong><\/td>\n<td colspan=\"2\"><strong>M\u00e9todos de pago<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Con tarjetas de cr\u00e9dito y\/o d\u00e9bito<\/strong><\/td>\n<td><strong>Puntos para pago en efectivo<\/strong><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"6\"><b>M\u00e9xico<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Visa<\/span><\/td>\n<td><span style=\"font-weight: 400;\">OXXO<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MasterCard<\/span><\/td>\n<td><span style=\"font-weight: 400;\">7 Eleven<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">American Express<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Farmacias del Ahorro<\/span><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"3\"><\/td>\n<td><span style=\"font-weight: 400;\">BBVA Bancomer<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Farmacias Benavides<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">SPEI <\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\"><strong>Pa\u00eds <\/strong><\/td>\n<td colspan=\"2\"><strong>M\u00e9todos de pago<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Con tarjetas de cr\u00e9dito y\/o d\u00e9bito<\/strong><\/td>\n<td><strong>Puntos para pago en efectivo<\/strong><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"4\"><b>Per\u00fa<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Visa<\/span><\/td>\n<td><span style=\"font-weight: 400;\">BCP<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MasterCard<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pago Efectivo<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">American Express<\/span><\/td>\n<td rowspan=\"2\"><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Diners Club International<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n\r\n\t\t<div id=\"cp_popup_id_10158\" class=\"cp-popup-container cp-popup-live-wrap cp_style_10158 cp-module-inline cpro-open \" data-style=\"cp_style_10158\" data-module-type=\"inline\" data-class-id=\"10158\" data-styleslug=\"in-content-bottom-700x400-banner\">\r\n\r\n\t\t\t\r\n\t\t\t<div class=\"cp-popup-wrapper cp-manual cp-popup-inline  \"  >\r\n\t\t\t\t<div class=\"cp-popup  cpro-animate-container \">\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<input type='hidden' class='panel-settings' data-style_id= '10158' data-section='configure' value='{&quot;show_for_logged_in&quot;:&quot;1&quot;,&quot;hide_on_device&quot;:&quot;&quot;}' ><input type='hidden' class='panel-rulesets' data-style_id= '10158' data-section='configure' value='[]' ><style id='cp_popup_style_10158' 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data-redirect=\"https:\/\/www.openenglish.com\/promociones\/?utm_source=organic&#038;utm_medium=blog&#038;utm_campaign=blog-Banner_In-Content_Promo-adult&#038;utm_term=Oferta-Especial_02052025\" data-redirect-target=\"_self\"    >\r\n\t<div class=\"cp-rotate-wrap\"><button type=\"button\" class=\" cp-target cp-field-element cp-button cp-button-field\"  data-success-message=\"Thank You for Subscribing!\" data-get-param=\"false\">\u00a1Quiero mi oferta!<\/button>\r\n\t<div class=\"cp-btn-tooltip\"><\/div>\r\n<\/div><\/div>\t\t\t\t\t\t\t<\/div>              \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div><!-- .cp-popup-content -->\r\n\t\t\t\t\t\t      \r\n\t\t<input type=\"hidden\" name=\"param[date]\" value=\"May 6, 2026\" \/>\r\n\t\t<input type='text' class='cpro-hp-field' name='cpro_hp_field_10158' value=''>\r\n\t\t<input type=\"hidden\" name=\"action\" value=\"cp_v2_notify_admin\" \/>\r\n\t\t<input type=\"hidden\" name=\"style_id\" value=\"10158\" \/>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div><!-- .cp-popup-wrapper -->\r\n\t\t\t\r\n\t\t\t\t\t<\/div><!-- Modal popup container -->\r\n\t\t\t\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li>\n<h3><span style=\"font-weight: 400;\"> Inconvenientes t\u00e9cnicos con la plataforma<\/span><\/h3>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Un monitoreo y evaluaci\u00f3n constante de nuestra plataforma por parte de nuestros programadores, profesionales t\u00e9cnicos y de servicio en Argentina, Colombia y Miami, hacen que actualicemos e implementemos mejoras permanentes en la misma, como las realizadas en el 2017 en donde generamos cambios significativos en toda nuestra plataforma. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tenemos siempre en cuenta las especificaciones y caracter\u00edsticas t\u00e9cnicas de los proveedores de internet y las que deben tener nuestros estudiantes en sus equipos (computadores port\u00e1tiles, de escritorio, <\/span><i><span style=\"font-weight: 400;\">smartphones<\/span><\/i><span style=\"font-weight: 400;\"> y\/o <\/span><i><span style=\"font-weight: 400;\">tablets)<\/span><\/i><span style=\"font-weight: 400;\"> para contrarrestar los problemas de compatibilidad, logrando obtener el mayor provecho del curso y herramientas de la plataforma. Todos nuestros estudiantes cuentan con un gran equipo de asesores t\u00e9cnicos habilitados espec\u00edficamente para ayudarlos con cada caso t\u00e9cnico particular. \u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En nuestro monitoreo constante sobre la satisfacci\u00f3n de nuestros estudiantes encontramos tambi\u00e9n una gran cobertura de medios acerca de Open English. Conozcamos algunas de sus <\/span><a href=\"https:\/\/www.stg.openenglish.com\/blog\/es\/opiniones-open-english\/\"><span style=\"font-weight: 400;\">notas y opiniones de Open English<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Nuestro compromiso es entregar a nuestros estudiantes la mejor experiencia en el aprendizaje del ingl\u00e9s.<\/span><\/em><\/p>\n<p>Si te interesa seguir mejorando tu ingl\u00e9s te invitamos a que contin\u00faes explorando nuestro blog en donde te ofrecemos muchos recursos gratuitos, incluyendo un <a href=\"https:\/\/www.openenglish.com\/test-de-ingles\/\">test gratis de ingl\u00e9s<\/a> con el cual podr\u00e1s conocer tu <a href=\"https:\/\/www.openenglish.com\/niveles-de-ingles\/\">nivel de ingl\u00e9s<\/a> actual.<\/p>\n<p>\u00a1An\u00edmate a cambiar tu vida hoy mismo!<\/p>\n<p>&nbsp;<\/p>\n<div data-tf-live=\"01HSCKYWBKJK9DKH2B4JM99YTK\"><\/div>\n<p><script src=\"\/\/embed.typeform.com\/next\/embed.js\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nos esforzamos d\u00eda a d\u00eda para ofrecer la mejor experiencia; sin embargo, somos conscientes de las posibles quejas o reclamos sobre Open English que en ocasiones se puedan presentar. &nbsp; &nbsp; Son muchos los factores que intervienen en la prestaci\u00f3n de nuestro servicio, y todas las opiniones e invitaciones a mejorar son bienvenidas en cada [&hellip;]<\/p>\n","protected":false},"author":52,"featured_media":5010,"comment_status":"closed","ping_status":"open","sticky":false,"template":"post-2021.php","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[133],"tags":[],"class_list":["post-5009","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-open-english"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - 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